The network details will be shown on the Start screen and when you click the WiFi icon; assuming that the BridgeTab has permission to use your location.
NETWORK INFORMATION
In most cases it is clear from the WiFi icon what the problem is, but sometimes it might be necessary to study the details to find out what is wrong.
Hardware ID
An Hardware ID between 10000 and 65000 will be randomized at the first start of the BridgeTab. It should not be possible for low numbers to occur, but you must ask the TD to fix it in the following way if it would happen:
1. Locate the file C:\BOS\Bridgescorer\nextip on the PC.
2. Delete the nextip file
On the BridgeTab:
i. Click the Settings button on the Start screen and choose Dummy mode.
ii. Exit Dummy mode. (This will reset the Hardware id on that Bridgetab)
3. Click the Start button and check that you get an ID in the permitted range.
Network name
The scoring computer and the tablet must be connected to the same network. If the tablet would change to an undesired network by itself, you should try to enable flight mode and, if that does not help, “Forget” the competing network.
BT Control IP
The BridgeTab must be connected to the control software’s (BTC´s) IP. The BT will find BTC´s IP automatically unless an IP has been hard-coded.
Computer name
The BridgeTab must be connected to the PC running the control software. If you do not know the name of the scoring computer, you can check the Status info, see below.
Status
It will in most cases be clear from the status in the network information why there is no communication. The tablet has switched to another network than the one used at the start in the example shown below.
In this case the tablet should revert to network TP-Link_7144.
It might be necessary to “Forget” the competing network (Jannersten-Google in the example) if it happens repeatedly, c.f. the headline Network name above.
The tablet is most probably out of range in this case. There is no doubt if the WiFi icon shows that the signal is weak. You need not act on this until the BT tells you that communication is required at which point you need to bring the BT closer to the WiFi outlet.
WARNINGS
The warnings that BT presents should be self-explanatory. In the example shown below the Game stopped warning is displayed because the user ignored the Please wait! message and the grey WiFi icon. An OK to the Game stopped message leads back to the Please wait! screen where you should wait until the WiFi icon reverts to green.
When the WiFi icon is yellow some functions (e.g. comparison of your result with the other tables) will not be available. You can safely ignore the blackish message that can appear until you come to a screen telling that communication is required. The BT will tell when the results have to be sent to the control software.
